The Canada Revenue Agency says its My Payment service is experiencing extended system maintenance, with some services temporarily unavailable until Friday, October 23, 2026, Eastern Time.
The disruption may affect individuals who planned to make online payments to the CRA, including repayments connected to benefits and credits.
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What the CRA My Payment disruption affects
The CRA lists My Payment as an online option for several individual payments, including income tax balances, instalments, Tax-Free Savings Account amounts owing and repayments related to federal, provincial and territorial benefits.
Those benefit-related repayments can include amounts connected to the Advanced Canada Workers Benefit, the Canada Child Benefit, the Canada Groceries and Essentials Benefit, the Canada Dental Benefit, the Canada Carbon Rebate and several provincial or territorial credits.
The service is also used for certain business and trust payments, although the current CRA notice says that some services are unavailable rather than providing a separate list of every affected transaction.
When will CRA My Payment return?
The CRA’s payment page says the temporary unavailability is expected to continue until Friday, October 23, 2026, Eastern Time.
The notice does not provide a specific restoration time, so taxpayers with a time-sensitive payment should avoid assuming that the service will return at the start of the day.
What people can do while the service is unavailable
People who need to pay the CRA should review the agency’s payment options for their specific situation rather than repeatedly attempting to access My Payment.
The CRA says payments through My Payment normally require an eligible Visa Debit or Debit Mastercard, or a supported payment method linked through Apple Pay, Google Pay or Konek.
Credit cards cannot be used directly with My Payment, although the CRA says some third-party service providers may accept credit-card payments.
Taxpayers should confirm whether an alternative method is suitable for the type of amount they owe and allow enough time for processing before a deadline.
How CRA payment timing normally works
Under the CRA’s regular guidance, a payment is usually considered paid on the same business day, but payments processed after 10 p.m. local time, on weekends or on statutory holidays may be dated for the next business day.
The payment may take up to three business days to appear in a CRA account after it is received, according to the agency.
That timing means a person facing a deadline should keep a record of any payment attempt or confirmation and check the account again after the payment has had time to be posted.
What happens next
The CRA has not announced a change to benefit eligibility, payment amounts or repayment rules in connection with the maintenance notice.
The current development is a temporary interruption to access to some online payment services, with the agency directing users to other payment options if they cannot use My Payment.
Frequently Asked Questions
How long will CRA My Payment be unavailable?
The CRA says some services will be temporarily unavailable until Friday, October 23, 2026, Eastern Time. It has not provided a specific restoration time.
Can I still repay a CRA benefit during the maintenance period?
You may need to use another CRA payment method while My Payment services are unavailable. Check the CRA’s payment options for the type of amount you owe.
Does the maintenance change CRA benefit amounts or eligibility?
No change to benefit eligibility or payment amounts has been announced. The notice concerns access to some online payment services.
Can I use a credit card through CRA My Payment?
No. The CRA says credit cards cannot be used directly with My Payment, although some third-party payment providers may accept them.
How long do CRA online payments normally take to appear?
The CRA says payments are usually considered paid the same business day, while account updates can take up to three business days after the payment is received.
Fact-Checked: The maintenance period, affected payment context and processing guidance were checked against the Canada Revenue Agency’s official My Payment page. ([canada.ca](https://www.canada.ca/en/revenue-agency/services/e-services/payment-save-time-pay-online.html))
Disclaimer: Readers with an immediate payment deadline should confirm the appropriate alternative method directly through the CRA before sending funds.