The Apple gift card settlement is now accepting claims from eligible Canadians who lost money in certain gift card scams and were not fully reimbursed by Apple.
The approved settlement covers people who purchased an iTunes, App Store or Apple Music gift card between January 1, 2016, and September 16, 2026, then provided the redemption code to someone who obtained it through false or misleading claims.
The claims period opened on October 23, 2026, and the deadline to apply is February 20, 2027.
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Who may qualify for the Apple gift card settlement
The class action involved Canadians who bought eligible Apple gift cards and gave the codes to third parties after being deceived by a scam.
Examples may include fraudsters pretending to be Apple representatives, government officials, employers, relatives or other trusted contacts and demanding payment through gift cards.
Eligibility is not limited to people who still have the original physical card, but claimants should provide as much information as possible about the purchase, the amount lost and any report made to Apple.
The settlement notice says Apple will use available information to determine whether a claimant previously reported the fraud to the company.
How compensation will be calculated
There is no fixed payment amount for every approved claimant.
People whose reports to Apple can be verified will receive a proportional payment based on their eligible loss, subject to the funds available for distribution.
Other eligible claimants may receive an equal flat-rate payment.
The claims administrator, Verita Global, will review submissions and determine which payment category applies.
Claimants do not need to decide which category they belong to when completing the form.
How to submit a claim
Eligible consumers can submit an online claim through the official settlement website.
Applicants should keep records connected to the transaction, including receipts, emails, text messages, screenshots, bank or credit-card information and correspondence with Apple or law enforcement.
People who cannot apply online can request a paper form by calling the claims administrator at 1-888-808-3269.
Paper claims must be postmarked no later than February 20, 2027.
- Claims period opened: October 23, 2026
- Final deadline: February 20, 2027
- Paper claims administrator: Verita Global
- Eligible purchase period: January 1, 2016, to September 16, 2026
What Apple has said about the case
Apple was not accused of operating the scams that caused the losses.
The company denied that it was responsible for reimbursing the disputed gift card amounts and denied the allegations made in the litigation.
The settlement resolves the class action without a finding that the claims against Apple were proven in court.
The Ontario court approved the settlement on September 16, 2026, after the parties reached an agreement to establish a compensation process for eligible class members.
What claimants should watch for
Consumers should use only the official settlement website or the administrator’s verified contact information when submitting a claim.
Claimants should not pay a fee to file an application or provide gift card codes to anyone promising faster compensation.
Gift card scams often rely on urgency, threats or impersonation, and legitimate settlement administrators do not require applicants to purchase new gift cards to receive payment.
Submitting a claim does not guarantee a specific payment, because the final amount will depend on eligibility, verification and the total number of approved claims.
Canadians who believe they were targeted by a gift card scam should also consider reporting the incident to the Canadian Anti-Fraud Centre and notifying the financial institution involved.
Frequently Asked Questions
Who can claim under the Apple gift card settlement?
Canadians may qualify if they bought an eligible iTunes, App Store or Apple Music gift card between January 1, 2016, and September 16, 2026, gave the code to a scammer and were not fully reimbursed by Apple.
What is the deadline to submit an Apple gift card settlement claim?
The deadline is February 20, 2027. Paper claims must be postmarked by that date.
How much money will eligible claimants receive?
There is no guaranteed fixed amount. Payments may be proportional to verified losses or distributed as a flat-rate amount, depending on the claimant’s circumstances and available settlement funds.
Do claimants need a receipt to apply?
Applicants should provide receipts and other supporting records if available, but the claims administrator will review the information submitted and may use Apple’s records to verify reports of fraud.
Can someone charge a fee to submit the claim?
Consumers should be cautious of anyone demanding payment, new gift cards or personal codes to process a claim. Use only the official settlement website and verified administrator contact information.
Fact-Checked: Key dates, eligibility details and claim procedures were checked against the official settlement notice and class counsel’s case information.
Disclaimer: Settlement eligibility and payment decisions are determined by the court-approved claims administrator, not CTCNews.ca.